Stoke - Intu Potteries - Anonymous Review

Felt the staff though noticeably understaffed didn’t really want to be there not much communication.
Sat watching the food bar and the boy and girl seemed to just be messing about with a full side of food being ignored.
As a party of four we waited for our food which was delicious but three out of four meals came within ten minutes and the fourth meal took 15minutes longer (it was ready before this as we could see it waiting) the server then brought two meals to our table that were not ours and asked him where our fourth meal was to which he then went to the bar and got the meal for our friend. Sitting near to the till we saw a few people ask where their food was. Now I understand being understaffed is hard work (our party all work in retail) but I felt that the young servers were more bothered about messing about and chatting to the kitchen staff even with food sat there they seemed to ignore it. I doubt we will rush to visit again and as my first visit to Nando’s I doubt I’ll hurry back. The service let your stunning food down I’m afraid.