Talbot Green - Anonymous Review

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How Helpful?: 
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Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Friday, December 10, 2021
Time of Day: 
Weekday Dinner
Rating: 
2.63 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Butterfly chicken & 2 sides. Food was blah nothing great. Long wait for food, had to ask a few times where our food was, ordered sauces that we had to ask for, then food was cold but put on piping hot plate. Unsure why waiting staff are doing laps of the restaurant, when female staff grouped chatting around hot plate whilst meals are queing up. We was offered free deserts and would have happily given a tip to the waiter called nick, but we asked if he could keep it and he told us it had to be shared. Nick couldn't apologise enough for the bad service. He worked tirelessly whilst other done very little. Nick stood out above all the staff and he is definitely a hard worker, the rest of the team need to follow his lead.

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