5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service:
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food:
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness:
5 (An exceptional Nando's! (Please tell us why) )
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I want to recognize two special individuals that made my experience very welcomed. Eden, at the host stand went and personally cleared a table for me and my family to sit and was very helpful throughout our meal in helping us find silverware that had run out. She was very sweet and professional in all her affairs as I saw her working the entire restaurant, running food, greeting guests, clearing tables and seating guests.
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At first glance, this seems like your typical Nando's in a High Street location, but the interior is actually much more spacious than it looks, with many more booths than your standard branch. This counterbalances with the generally sub-par cleanliness of this location to result in a standard "3" rating for decoration/cleanliness.
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food:
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness:
2 (An old Nando's, needs some investment)
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This store is at the heart of Silver springs an attractive town centre with many enhancements including a fountain in which children were playing and also a Majestic cinema on a nearby corner, unfortunately the store was not an enhancement.
I parked in the multi storey car park on Wayne avenue which is ticket paid on return to the car and is a short walk from the store.
4 (Very clean, newly furnished, impressive artwork and lighting)
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Very similar layout to what I have become used to back home (UK). Was part of a large party (surprise 21st birthday), and the staff actually came to the table to take our orders, a nice touch I thought. Not something that would usually be the case in this branch however. The food was good, however I had to mark it down due to lack f peri-peri salt on my peri-peri fries.
I want to recognize two special individuals that made my experience very welcomed. Eden, at the host stand went and personally cleared a table for me and my family to sit and was very helpful throughout our meal in helping us find silverware that had run out. She was very sweet and professional in all her affairs as I saw her working the entire restaurant, running food, greeting guests, clearing tables and seating guests.