Uxbridge - Anonymous Review

Anonymous's picture
How Helpful?: 
Average: 1 (1 vote)
Author: 
Anonymous (not verified)
Number of Visits: 
50+
How Busy?: 
10 - 25 minute wait
Date of Last Visit: 
Friday, January 26, 2024
Time of Day: 
Mid-afternoon or late evening
Rating: 
2.38 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I have been eating at Nandos for over ten years and always found the experience extremely positive except for this visit to Uxbridge. When you walk in the store the number of take away boxes on the front of house looks messy and chaotic.
It felt like I was being forced to use the QR code. Not all of us are able to do so. I ordered chicken and three times at till asked for the chicken to be well done T he chicken came not cooked properly my requests had been ignored. I was then made to wait until made well done then the chips ordered with meal was cold. Had to ask for fresh chips.
Overall services was extremely poor. Not planning to visit again.

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