Victoria - Wilton Road - Adam Nicol Review

Adam9154's picture
How Helpful?: 
Average: 5 (1 vote)
Number of Visits: 
This was my first visit
How Busy?: 
Date of Last Visit: 
Tuesday, November 22, 2011
Time of Day: 
Weekday Lunch
3.63 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
3.5 (Average but with lots of peri-spice)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I decided to go to this branch since it was rated the best in London! It’s only a short walk from Victoria station, there’s lots of works with barriers all over the place there I got totally lost and confused, but eventually I found the right direction (turning right when facing the Apollo Victoria theatre over the road from the station) and the walk only took a few minutes.

I arrived at 11:45 and the branch was empty apart from one guy so I got seated and ordered food straight away, I was told it would take 10 minutes but it arrived in under that, obviously food is faster when the branch is empty. But soon after I’d arrived and got settled into my seat a large party of about 10 people arrived and then more people after them, so I arrived at a lucky time.

The layout of this branch is nice and simple, it’s quite small, it has the till at the back and with a barrier opposite it that makes a passage towards the cutlery and drinks machine, I couldn’t watch them plate up my food though which is something I enjoy as it gets me extra excited! The décor is pretty average as well, apart from one thing that stood out which is a cool big wooden elephant, that gives it points! Also the tables in this branch are nice and new and clean and it just felt generally clean. I did notice though that the branch smelt a bit funny :/ It didn’t really smell Nando’sey which kind of puts me off my food, I think air fresheners that blast out Peri-Peri smell would be awesome.

So the food took under 10 minutes to arrive, butterfly chicken with chips and garlic bread, and I quickly got stuck into it, the food looked nice but unfortunately didn’t taste as good as it looked, It had all been freshly cooked of course so it was all really hot, the piece of chicken was big and covered in extra hot sauce but it just didn’t taste as good as it should have done. The chips also weren’t that nice, I found that I had to cover them in salt and extra-extra hot sauce before I started to enjoy eating them. The garlic bread wasn’t that nice either it wasn’t very garlicy, so I just had to shove extra-extra hot sauce over everything to make it taste better.

The staff weren’t brilliant, when I arrived it took them a while to notice me and a Nandoca came over and asked me where I wanted to sit, since it was empty, but before I got the chance to really answer another who I assume was the manager came up behind him and told him to seat me at table 14, then just took over what he was doing.. I was fine with table 14 though. The Nandoca was friendly when she served me at the till, offering me a new loyalty card (I’ve filled my old one!)

So overall this branch was pretty average, and not deserving of the best branch in London rating it currently has, I’d recommend to go to it if you’re in the area and craving Nando’s or if you’re seeing a musical at one of the nearby theatres, a nice meal before, but it’s not worth making a special effort to get there.

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