Walthamstow - Anonymous Review

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How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Wednesday, November 30, 2016
Time of Day: 
Weekday Dinner
Rating: 
3.63 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

My 10 wings came burnt and not as tasty. But staff made sure to ask me if i was happy with everything. I told them about my wings and they were very apologetic and within 5 mins was back with full set of wings with a smile aswell! This is only the second time i've had a problem at this branch but on both occasions it was sorted straight away and staff are sooo happy to help aswell as apologetic. Will happily continue to dine here. So happy with the consistant great service here!

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