Waterloo - Anonymous Review

Anonymous's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Thursday, August 15, 2024
Time of Day: 
Weekday Dinner
Rating: 
3.25 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

My friend and I had a great experience. Clarence was an absolutely amazing server. Our food came out very late and he was extremely attentive and made sure we had a great experience after the fact. Truly exceptional customer service from him. We will definitely be back again.

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