Whitechapel - Adam Nicol Review

Arrived at this branch about 4pm on a Saturday, It’s just a short walk from Whitechapel tube station on the Hammersmith and City and District lines, just turn left when you leave the station and keep walking until you see it. It was packed when we got there! I’ve never found a Nando’s that busy at 4pm even on a Saturday! My first impression of this branch was ‘wow this is stupid’ the inside queuing area directs the queue into blocking the door? Because of this we were waiting a few minutes before a staff member even noticed us, then we were made to wait a few minutes for a table for 3 of us.

Friendliness of Staff – As I said we had to wait a few minutes before the staff even noticed we were there, and the greeter didn’t even apologise when they saw us, they seated us after a few minutes on a circular table away from a wall between other tables, when the branch was a bit emptier after we’d ordered food one of the staff members asked if we wanted to move to a different table over near the wall to give us a bit more space/privacy? But we declined anyway because we were fine. The staff member that served me was polite and smiley and did the weird thing were they put the napkins in your glass? That was weird. A negative thing is that they took my friends plates from the table before I had finished my meal so I was sat looking greedy and feeling it and they took my plate when I finished which had my Nando’s flag on that I always keep . I’ll give the staff here a 3/5.

Speed of Service – As I said, we had to wait a few minutes before the greeter even noticed us, then we had to wait a few minutes before our table was read, then we had to queue and some guy pushed in front of us. So about 15 minutes after arriving we were sat back down waiting for our food, which took about 10 minutes to arrive, so 4/5 for Speed.

Food – I had Butterfly Chicken with chips and garlic bread and quarter chicken breast. The pieces of chicken were possibly the biggest I’ve ever had! They were hugeee, so much meat on the chicken breast and it was delicious, as was the butterfly. The portion of chips was pretty average sized and my garlic bread was cooked perfectly, food was pretty good at this branch, 4/5 for food!

Décor – I really liked the shape of this branch, circular with a big pillar in the middle and a curved glass front to it, I’ve already said how I think the queuing area near the door is stupid, though it does have seats for people to wait on, but pretty average décor in this branch, 3/5 for it.

Overall this was a pretty good visit to Nando’s, the amount of chicken really quenched my thirst for Peri-Peri and left me feeling happy, mmm, but there was nothing special about this branch, so 3.5/5 for it overall.