Wolverhampton

Average Rating: 
3.84 / 5

Staff: 
Average: 4 (5 votes)
Speed: 
Average: 3.4 (5 votes)
Decoration: 
Average: 3.3 (4 votes)
Food: 
Average: 3 (7 votes)
23-24 Queen Street
WV1 3JW
01902 312745
Halal: 
Yes
Nearby: 
Parking: 
Gallery
Photos submitted by: Damien
Full Reviews:
Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
2-5
How Busy?: 
A few tables occupied
Date of Last Visit: 
Wednesday, July 31, 2024
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
3.38 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I purchased a meal for 2 on 31 July 2024 and the food was burnt. it was a takeaway and i discovered the burnt food when i got home, i called them and i was promised a voucher, i was told it will be sent after 5 days i am still waiting. I have called, and emailed and spoke to John the manager who keeps promising me a voucher.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
5-10
How Busy?: 
Half Full
Date of Last Visit: 
Friday, April 28, 2023
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
4.75 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Lasantha and Sue gave exceptional hospitality. They made sure we had everything we needed. The food was quick and good quality.
I've been coming here for years but this was the best visit by far. Our previous experience in 2021 wasn't so good so now our faith has been restored.
It was 2 of our birthdays and we were treated very well.
Thanks to all that made our meal a great experience.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
10-50
How Busy?: 
Half Full
Date of Last Visit: 
Friday, April 28, 2023
Time of Day: 
Weekday Dinner
Rating: 
5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Had full platter food was amazing. Was served amazingly by lasantha and Sue who gave lots of banter too. Really good people and food was piping hot as well.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
5-10
How Busy?: 
Almost Full
Date of Last Visit: 
Friday, April 28, 2023
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
3.75 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Thanks

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Thursday, October 21, 2021
Time of Day: 
Weekday Lunch
Rating: 
5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Ver friendly and helpful staff Ashley (waitress)
She done extra mile , visited to store with my twins (2years old )she well looked after us , visiting again to this store we are impressed with her service

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
5-10
How Busy?: 
A few tables occupied
Date of Last Visit: 
Tuesday, August 24, 2021
Time of Day: 
Weekday Dinner
Rating: 
1.88 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
1 (Very dirty, nothing on walls, I wanted to leave!)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Supervisor, acknowledged we had waited 1 hour for food in an empty restaurant after worker told us 10 mins issued a refun no attempt to fix the situation disgraceful

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Tuesday, September 3, 2019
Time of Day: 
Weekday Dinner
Rating: 
4.25 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

So having visited my share of Nando's I tend to simply go for the food as it’s something I enjoy and know. Can’t say I’ve ever been wowed by exceptional service where it is expected for cashiers and servers to be friendly to a degree of what they have been employed to do. However I went into Wolverhampton Nando’s in Queen Street last night after a difficult time with my wife who had just been through a series of issues with her pregnancy so we weren't really in the best of places.

Anonymous's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
10 - 25 minute wait
Date of Last Visit: 
Thursday, August 10, 2017
Time of Day: 
Weekday Lunch
Rating: 
3.63 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Well, this was our first time at the Wolverhampton Nandos.
Waited quite a while for someone to welcome us and offer us a table. It was not busy at this time either but it was ok. Eventually we were seated.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
10-50
How Busy?: 
Empty
Date of Last Visit: 
Friday, March 31, 2017
Time of Day: 
Weekday Lunch
Rating: 
4.13 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

ARRIVE NICE AND EARLY TO GET GOOD PARKING AS IT TENDS TO GET VERY BUSY FROM LUNCHTIME ON AT THE COMPLEX, EVERDAY DAY OF THE WEEK! ORDERED MEDITERRANEAN SALAD WITH CHICKEN AND AVOCADOS....ALWAYS DELICIOUS. FRIEND ORDER HER USUAL OF CHICKEN IN PITTA (MEDIUM) WITH RICE AND CHIPS. BOTH SERVED QUICKLY AND HAD NO ISSUES. BATHROOM FACILITIES ALWAYS CLEAN AND FRAGRANT WITH EASE OF ACCESS FOR NEW PARENTS WITH CHILDREN AND DISABLED CUSTOMERS. ALWAYS MEET FRIENDS HERE AS IT ALWAYS DELIVERS.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
2-5
How Busy?: 
Half Full
Date of Last Visit: 
Thursday, October 22, 2015
Time of Day: 
Weekday Dinner
Rating: 
3.75 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I've been working in Wolverhampton for a year and didn't even know there was a Nando's in the town. I only discovered by taking a different route home to the train station.
So I promised myself the next day I would need to try it out....research purposes.
That day at work was a long day, as between reports I'd find myself drooling over the prospect of peri-peri chicken and chip, whilst my belly rumbled impatiently!

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
10-50
How Busy?: 
Almost Full
Date of Last Visit: 
Tuesday, September 29, 2015
Time of Day: 
Weekday Dinner
Rating: 
4.5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Great customer service from Adele at the bentley bridge branch, lovely friendly attitude and very helpful. All round great service from all staff

Thank you!

Anonymous's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Anonymous (not verified)
Number of Visits: 
10-50
How Busy?: 
A few tables occupied
Date of Last Visit: 
Thursday, February 5, 2015
Time of Day: 
Weekday Lunch
Rating: 
4 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I was welcomed within seconds of walking through the entrance and shown to a table to which I was asked if the table chosen was ok which I was surprised with. The girl at the cashier Lauren was very friendly and encouraged me to rate our nandos experience. Atmosphere was very relaxed and the staff were very humorous around eachother and polite including danie.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
5-10
How Busy?: 
Almost Full
Date of Last Visit: 
Tuesday, December 16, 2014
Time of Day: 
Weekday Dinner
Rating: 
4.75 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

overall the restaurant is great with good service and excellent quality nandos food and would like to praise Lauren the cashier who was very polite, helpful and ran our food to our table and made sure we felt welcome in the restaurant along with several other staff that created a great atmosphere but Lauren really did stand out from others. Well done Lauren we we're really happy with your service

Damien's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Damien
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Saturday, April 19, 2014
Time of Day: 
Weekend Lunch
Rating: 
2.25 / 5
Friendliness of Staff: 
2 (Quite rude, ignored me as they walked past)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
2 (An old Nando's, needs some investment)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

The Saturday Wolverhampton visit was our second of the afternoon, but we didn’t let the slight lapse in hunger skew our judgement. We parked up in a rather pricey and barren car park near the bus station, and walked for about two minutes down the uninspiring shopping street until we reached the famous cock. We were seated at the back of the medium-sized restaurant near a very loud group of guys. Actually, everything was loud here, the guys, the screaming babies and over all, the music.

Anonymous's picture
How Helpful?: 
Average: 4.5 (2 votes)
Author: 
Anonymous (not verified)
Number of Visits: 
2-5
How Busy?: 
Almost Full
Date of Last Visit: 
Monday, November 4, 2013
Time of Day: 
Weekday Dinner
Rating: 
4.63 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

There was a certain waiter who I feel is a valued member of your team. He was very polite and even high fived my boyfriend for eating an entire chicken, he became more like a friend than a waiter and made us feel very comfortable. I believe his name was Mark and he was probably the friendlist, nicest waiter i've ever came across in any restaurant.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Saturday, April 27, 2013
Time of Day: 
Mid-afternoon or late evening
Rating: 
4.75 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Absoultly amazing experience. 1st time at Nandos and sure as hell won't be the last!!!
Food - amazing
Customer Service - superb
Overall experience - Couldn't be better!!!

Also in a great location as Cineworld and Bowling/Casino are all close by. FANTASTIC day out!!!

Archive's picture
How Helpful?: 
No votes yet
Author: 
Archive
Number of Visits: 
10-50
How Busy?: 
Half Full
Date of Last Visit: 
Saturday, June 11, 2011
Time of Day: 
Weekday Dinner
Rating: 
3.5 / 5
Friendliness of Staff: 
2 (Quite rude, Ignored me as they walked past)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

needs student discount

Ryan's picture
How Helpful?: 
No votes yet
Author: 
Ryan
Number of Visits: 
2-5
How Busy?: 
Half Full
Date of Last Visit: 
Saturday, November 14, 2009
Time of Day: 
Weekend Lunch
Rating: 
3.5 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Been here a few times - usually if I am seeing a gig at the Civic or Wulfrun. Plenty of car parks nearby and if you're after 6 or 7pm, you can usually park on the street for free all around the City Centre, limited spaces though. Somewhere like the Civic car park is only a 5 minute walk away anyway and is reasonably priced.