Yeovil - Anonymous Review

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How Helpful?: 
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Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Sunday, May 5, 2019
Time of Day: 
Weekend Lunch
Rating: 
2.38 / 5
Friendliness of Staff: 
2 (Quite rude, ignored me as they walked past)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Seemed very unorganised. Food was left on the hot counter for about 10 minutes before being brought to our table. We could see the food ready to go for about 5 minutes before we got it. We almost got up and grabbed it ourselves. In the end one of the girls who was on her lunch break went and got it for us and then carried on with her break. By that time the majority of the food was warm at best. No one came and asked how the food was so we didn't get a chance to mention this too staff. Manager seemed very uninterested in customer and staff alike.

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