Metro Centre - Qube

Average Rating: 
3.99 / 5

Staff: 
Average: 2 (2 votes)
Speed: 
No votes yet
Decoration: 
No votes yet
Food: 
No votes yet
43A Garden Walk
Metro Centre
NE11 9XZ
0191 460 9131
Halal: 
Yes
Nearby: 
In the Metro Centre is an Odeon cinema, a Namco Funscape bowling alley/bar/dodgems/arcade and just about any shop or restaurant you can think of. It has its own train station too.
Parking: 
This Nando's is located within the Qube/Yellow Mall of the Metro Centre, so has its own designated parking, but really you can park in any of the coloured car parks (surface and multi-storey) and you have a short walk from wherever you park. The parking is free and there are thousands and thousands of spaces.
Gallery
Photos submitted by: Ryan
Full Reviews:
Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Sunday, December 22, 2024
Rating: 
5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Bethany was bloody amazing, so welcoming from the moment we stepped in. Not only was she super friendly and easy to talk to, but very personable, we ended up having a 5/10 minute chat about her plans for Christmas. This is customer service as it’s best, this girl needs some form of recognition/promotion, I will be returning to come back here because of today’s visit - thank you very much!

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Sunday, October 24, 2021
Time of Day: 
Mid-afternoon or late evening
Rating: 
4.25 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

All of the staff were very friendly, my wife and daughter have food allergies and the manager came over and sorted our whole order out and even chucked in some free corn for a hungry dad. Food came really quickly and the rainbow salad was something else!

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
5-10
How Busy?: 
Almost Full
Date of Last Visit: 
Tuesday, June 8, 2021
Time of Day: 
Mid-afternoon or late evening
Rating: 
5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Simon the manager is an absolute star he’s so enthusiastic about the business and shows true passion for the Nando’s brand! He also told us that Joe made our garlic bread and how proud of it he was and he was not wrong presentation and taste was delightful he should be very proud of the cheesy garlic bread indeed. 10 of 10 would recommend

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Tuesday, March 3, 2020
Time of Day: 
Mid-afternoon or late evening
Rating: 
4.38 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Visited Nandos, Metrocentre, for the first time tonight for my sons 4th birthday, was quickly greeted by a young man named Slee, he showed us to our table and gave it an extra wipe down for us and explained the menu and how to order. He went above and beyond, even bringing my sons birthday cake out and singing happy birthday with us, followed by offering us some cream to go with the cake. Slee made our visit extra special, he was very polite, funny and friendly. Massive thank you to him!

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
5-10
How Busy?: 
Half Full
Date of Last Visit: 
Monday, October 21, 2019
Time of Day: 
Weekday Dinner
Rating: 
3.75 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Was served by a young man by the name of Jack who waited with the upmost care for us. My daughters 8th birthday was made twice as good for the extra efforts Jack went to with her, and providing her with a chocolate cake free of charge. Was personally so happy with this experience and so was my daughter, thank you shall definitely return.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
50+
How Busy?: 
Half Full
Date of Last Visit: 
Saturday, September 9, 2017
Time of Day: 
Weekday Lunch
Rating: 
4.5 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

It was lit fam

Elliott's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Elliott
Number of Visits: 
2-5
How Busy?: 
Almost Full
Date of Last Visit: 
Saturday, November 1, 2014
Time of Day: 
Weekend Lunch
Rating: 
3.75 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Trip to the Metrocentre is not complete without a Nando's.

Entered, and was shown a table almost straight away, which was roughly in the centre of the outlet. Pondered the menu for a while, and went to order. Waited a short while to order, and was served by a pleasant Nandoca who navigated my order with ease, returning to my table.

Ryan's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Ryan
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Sunday, December 8, 2013
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
3.25 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Despite the Nando's app advising this Nando's is closed for a makeover, it most definitely is open (and has been from July 2013 from what I can tell) - which was news to my ears as I was in need of some chicken and chips to recover from the 50K run around Newcatsle Racecourse I had just done!

Anonymous's picture
How Helpful?: 
Average: 3 (1 vote)
Author: 
Anonymous (not verified)
Number of Visits: 
5-10
How Busy?: 
10 - 25 minute wait
Date of Last Visit: 
Sunday, October 6, 2013
Time of Day: 
Weekend Lunch
Rating: 
3.25 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Ordered single chicken breast in pitta and I'm not joking it was the size of two chicken nuggets. Complained to the manager who gave me a second chicken breast and advised me to order the half a chicken next time as it is the same price but lots better value for your money. Staff were helpful but portions were ridiculous. Will not be returning.

Joe Storey's picture
How Helpful?: 
No votes yet
Author: 
Joe Storey
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Saturday, February 23, 2013
Time of Day: 
Weekday Dinner
Rating: 
4.63 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

It was fantastic, my first time to Nando's and was served by Charlotte she was very helpful in what is good to get and explain how things work, the service was second to none as I got back to my seat haver getting a drink and cutlery the food was on its way Andy also lie how they checked if everything was okay and also have a good bit of crack on with you too, I will be returning and now understand the hype and why it is so popular

Josh Howdon's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Josh Howdon
Number of Visits: 
5-10
How Busy?: 
Almost Full
Date of Last Visit: 
Thursday, February 21, 2013
Time of Day: 
Weekday Dinner
Rating: 
5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Absolutely top notch! Great location came straight from the cinema and had food infront of me within 5 minutes! Jonny served us and showed us to our table, really friendly guy and a nice relaxed atmoshpere through-out. Love the whole "checking were ok" thing really makes the whole thing more friendly. Would definitely recommend it to anyone, brilliant!

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
2-5
How Busy?: 
Half Full
Date of Last Visit: 
Monday, January 14, 2013
Time of Day: 
Mid-afternoon or late evening
Rating: 
1.5 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
1 (Inedible - Is that blood?! Send it back!)
Decoration & Cleanliness: 
2 (An old Nando's, needs some investment)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Seriously the worst franchise I've ever set foot in. My fiancé and I would never ever go back to this branch and that is saying something I have been a loyal customer since 2007! The service from the beginning was really bad- reflection that staff need extra training. The person taking my order got it wrong and failed to recite it back to me otherwise this problem wouldn't have happened.

Archive's picture
How Helpful?: 
No votes yet
Author: 
Archive
Number of Visits: 
50+
How Busy?: 
Almost Full
Date of Last Visit: 
Thursday, November 3, 2011
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
4.75 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Great location with a cinema right next to it and gives you a break from all the shops! Feels very homely and therefore I love this branch! Deserves alot more recommendation than it recieves!

Pompey Ranger's picture
How Helpful?: 
No votes yet
Author: 
Pompey Ranger
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Sunday, September 11, 2011
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
3.88 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
2.5 (Average but needs more peri spice)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

In the massive shopping and entertainment complex close to cinema and other food establisments with a open front to the centre. Free parking outside. Very freindly male member of staff let me pick seat but no booths in this store which is big disapointment. Sides were cooked perfectly, chicken well cooked but very small and hardly a sign of sauce. Store clean as were toilets which were close to seating area. Due to open nature of store you can see everyone around store.