Browns Plains


Average Rating: 
2.10 / 5
AU Australia
Grand Plaza
27-49 Brown Plains Road
4118
07 3809 0317


Parking: 
Nearby: 
Full Reviews:
Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
Date of Last Visit: 
Wednesday, April 24, 2024
Time of Day: 
Weekday Dinner
Rating: 
1.13 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
1 (Very dirty, nothing on walls, I wanted to leave!)
Additional Comments - This will make you stand out in the competition! Unique aspects? Student discounts? Parking tips?: 

Placed the order at the cashier, waited for more than 20min
Then when I asked Lee (looked like the person in charge) she was extremely rude. Beside being rude, the order docket was misplaced, and didn’t make an effort to even acknowledge it.

Very poor service.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
Date of Last Visit: 
Wednesday, April 24, 2024
Time of Day: 
Weekday Dinner
Rating: 
1.13 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
1 (Very dirty, nothing on walls, I wanted to leave!)
Additional Comments - This will make you stand out in the competition! Unique aspects? Student discounts? Parking tips?: 

Placed the order at the cashier, waited for more than 20min
Then when I asked Lee (looked like the person in charge) she was extremely rude. Beside being rude, the order docket was misplaced, and didn’t make an effort to even acknowledge it.

Very poor service.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
5-10
How Busy?: 
Empty
Date of Last Visit: 
Wednesday, October 11, 2023
Time of Day: 
Weekday Lunch
Rating: 
2.5 / 5
Friendliness of Staff: 
2 (Quite rude, ignored me as they walked past)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Additional Comments - This will make you stand out in the competition! Unique aspects? Student discounts? Parking tips?: 

11.10.2023
Tried too order Nando's at 11.10am too realise the store is not open , still currently waiting for the doors too open , no communication or anything too let customers know what's going on , disappointed

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Saturday, September 21, 2019
Time of Day: 
Weekend Lunch
Rating: 
3.25 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Additional Comments - This will make you stand out in the competition! Unique aspects? Student discounts? Parking tips?: 

park across the road

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
10-50
How Busy?: 
A few tables occupied
Date of Last Visit: 
Saturday, September 8, 2018
Time of Day: 
Mid-afternoon or late evening
Rating: 
2.5 / 5
Friendliness of Staff: 
2 (Quite rude, ignored me as they walked past)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Additional Comments - This will make you stand out in the competition! Unique aspects? Student discounts? Parking tips?: 

None of our meals came out together and there was a 25 minute delay for chicken. Missed the chips as well for a supremo meal, had to ask for them. Then heard staff say “what do they want”. Poor form today.