Friendliness of Staff:
1 (Rude. Where is the Nando's spirit?)
Speed of Service:
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food:
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness:
3 (Standard Nando's, nothing bad, nothing exceptional)
| 
| 
Australia
I’m quite disappointed and I had one of the worst dining experiences at Nando’s in Knox Shopping Mall. From the moment I asked a simple question about whether the drinks were refillable, I was met with shocking rudeness from the waitress, who flat-out responded, “I’m not going to talk to you.” I was absolutely stunned by such an unprofessional attitude in a customer service role.