Beckton - Anonymous Review

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How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Monday, November 29, 2021
Time of Day: 
Weekday Lunch
Rating: 
4.13 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

The waitress was amazing, her name was Catorina, myself and my friend both couldn’t believed how accommodating she was for us but also my little boy. One of the best customer experiences we have had in a restaurant for years, she was quick, answered all questions built a rapport with us. For her service alone we have recommended the restaurant and would return any time. The manager wasn’t accommodating when it came to ordering, all though there wasn’t any one at the check out she wouldn’t do our order at the till we were told to take a seat and order the food via the app which took a while due to signal and the Manager could have easily took our order at the till but told us to sit down and order that is the only con.

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