Bentley Bridge - Anonymous Review

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How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
50+
How Busy?: 
A few tables occupied
Date of Last Visit: 
Monday, June 24, 2019
Time of Day: 
Weekday Dinner
Rating: 
3 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
2 (An old Nando's, needs some investment)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Ordered the new mozam wrap with chicken breast. The wrap was shocking. It had one tiny breast in it with one piece of lettuce and that’s it. There was nothing but wrap! Absolutely no filling. We were clearly annoyed and my partner mentioned to the waiter (Bryn) who delivered the food. After five minutes or so Bryn came back and asked if everything was alright as he knows we were disappointed. He offered to swap the meal for me which I declined. (Really hungry hadn’t eaten all day!!) but Bryn was fabulous. I am disappointed in Nando’s as we visit weekly and our last couple of visits to Bentley bridge have been a disaster. We were told there wasn’t any butterfly chicken left on our previous journey however the customers behind us all had butterfly burgers.

Very disappointing but we think Bryn deserves the praise!

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