Birmingham - Grand Central - Martine Dennis Review

Martine Dennis's picture
How Helpful?: 
No votes yet
Number of Visits: 
50+
How Busy?: 
Almost Full
Date of Last Visit: 
Friday, July 19, 2019
Time of Day: 
Weekday Dinner
Rating: 
4.75 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Been meaning to write this review for the past 3 times visited in the past 2 months.

Amazing service from my favorite member of staff lunga (manager) Every time i come its like a 1st time 5* service. Anything from the food, the service and hard work. He stands out every time being attentive to each customer. All other staff are always polite also. ( A lady with curly hair on the tills with a kneck piercing was very helpfull too).
Going to a resturant for some decent priced tasty food really changes the experience when you have great customer service.
Lunga really shows inpeccable customer service and team work. I always watch him making his team happy and relaxed and the atmosphere filled with nice energy. The food always comes out quick and grand central is the best for fresh avacado. Hullumi is always cooked perfectly and the chickin with flavour . I usually have the Double chicken pitta with sun dried tomatoes, fresh salad and delicious Sauces- Yummy dish!
The mango juice is also great.

I have brought 3 different groups of friends here now and they have all mentioned Lunga's service before i have even said that hes great. So thank you to lunga and your team for always making nandos that extra bit tastier and enjoyable!

Martine
(Very happy Regular nandos customer).

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