Birmingham - Grand Central

Had to wait for half an hour when there was visibly half the tables empty. When the workers were questioned they either avoided eye contact and walked away or said I can’t seat you and walked away without explanation.
Once we were sat down by josh he was incredibly polite and went above and beyond to get us our food quickly and anything else we needed but the rest of the staff were useless and frankly rude.

Great customer service from Leilah, Bullring Birmingham

Leilah, name my group confortable. We dinning at home.

Went for lunch and had a good experience. We were welcomed by Noreen, she showed us our table and ensured we were familiar with the menu. After the food came she made sure everything was fine. We were very impressed by the friendliness and service and felt very comfortable. Excellent service and we look forward to going there again. John.

Friendly and very attentive staff. I made a mistake with my order but the staff was quick to rectify my own mistake. I always love Nando’s and I am crazy with their chicken wings with rice and Halloumi sticks!

Great service as always and the beautiful Iman went above and beyond so she gets a 100/10 from me.

The waitress was so lovely and welcoming
Definately reccomend

Medium chicken wrap and peri chips my fave! The friendliness of the staff members Elliott and Zee really stood out! Thank you :)

Me and my partner have both been meaning to write this review for a very long time however always have forgot to as we are not people that ever review anywhere.
We visit nandos really often as it's our go to place! Always exceeds expectations and great service. However this review is specifically for one person in pertically.

It was my third time in Nandos Grand Central and I really wanted to receive good service without any issues. The only reason why I was going to that branch is because its closer to Bullring Shoping centre than branch in Mailbox which is amazing. Anyway, I arrived with my partner into restaurant and had to wait again 10 min for a table even when we saw few empty tables. I don't understand why every single time we have to wait even if there are empty tables???!!

Unfortunately this is the first bad experience I have had at a Nando's restaurant. They forgot to bring some of our order out and I couldn't get any of the staff's attention due to the fact they were all stood on their phones. The portion sizes were awful nothing compared to every other restaurant I'd been to.

I prefer this nandos to the other nando's. Because I like the way certain people grilling the chicken cook it. But ever since they've changed the staff. The service is going down hill and the manager needs to learn how to crack a smile. Very rude and speaking to her staff rudely. I don't work there so whether they are not doing the job properly or not, as a manager you take that role on and you still are respectful.

The meal was nice, to the point that I forgot my phone on the table, thanks to Lungi who ran after me and gave me back my phone.

We had the wings platter which was amazing.
Everything about my experience at this bands was great the presentation of the food and service I received from Abi (one of the staff) was great I want to thank her for making my first time at this particular nandos an enjoyable one.

A gorgeous hostess to greet you and a bright, fresh, clean new Nando's. What more could you ask for at 11.30 on a Monday morning?

7 minutes waiting time for amazing food, the sweet mash was still steaming as the waiter brought it over. I had a 1/4 chicken mango and lime with a portion of halloumi alongside the mash and it was a very good breakfast meal. The mash was flavoured really well and the chicken portion was a decent size.

Quite frankly, this was an absolutely astonishing Nando's visit. Several reasons to this, most notably that it was a) unexpected and b) the new Grand Central complex in which it's located is incredible!