Birmingham - Perry Barr

Average Rating: 
3.25 / 5

Staff: 
Average: 3.1 (10 votes)
Speed: 
Average: 3.3 (9 votes)
Decoration: 
Average: 4.3 (10 votes)
Food: 
Average: 3.4 (8 votes)
Walsll Road
One Stop Retail Park
B42 1AA
0121 809 8646
Halal: 
Yes
Nearby: 
Parking: 
Gallery
Photos submitted by: Ryan
Full Reviews:
Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
5-10
How Busy?: 
Half Full
Date of Last Visit: 
Friday, August 23, 2024
Time of Day: 
Weekday Lunch
Rating: 
5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I actually pre-ordered, but having been to other stores that still seem to require a wait (regardless of how simple the order is!), Tye instantly recognised that I was there for collection. He was very friendly, helpful and generous. I would return again just for this level of customer service!

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Sunday, March 5, 2023
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
2.38 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Whilst the staff were polite and friendly, the service was extremely slow given how quiet the restaurant was and how well staffed. The food was all round was tepid at best. The wings burnt on one side and the chicken was very dry. This is my first visit to this branch and was disappointing to say the least. It’s the first time I have not enjoyed eating at nandos.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Sunday, March 5, 2023
Time of Day: 
Weekend Lunch
Rating: 
2.75 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

So this is my local nandos and I want to make it clear that it wasn't all the staff that was rude just one who had a bad attitude. I know it's not Michelin star dining but come on, drop the attitude.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
5-10
How Busy?: 
Almost Full
Date of Last Visit: 
Sunday, March 5, 2023
Time of Day: 
Weekend Lunch
Rating: 
2.75 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

So this is my local nandos and I want to make it clear that it wasn't all the staff that was rude just one who had a bad attitude. I know it's not Michelin star dining but come on, drop the attitude.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Empty
Date of Last Visit: 
Friday, January 7, 2022
Time of Day: 
Mid-afternoon or late evening
Rating: 
4.75 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Reyanna served us she was very polite and patient with us

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
5-10
How Busy?: 
Empty
Date of Last Visit: 
Tuesday, January 5, 2021
Time of Day: 
Weekday Lunch
Rating: 
2.5 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
1 (Inedible - Is that blood?! Send it back!)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Nando’s Perry Barr has given me and my mother food poisoning from the Raw chicken with a pungent smell. I ordered through delivery due to covid and will not be ordering from here ever again. I am very disappointed and would like a full refund !

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
2-5
How Busy?: 
A few tables occupied
Date of Last Visit: 
Sunday, January 19, 2020
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
2.75 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

The quality of this Nados is building a reputation of POOR Service. Every visit I have made I have left very disappointed - from the staff to the food. I have reached a conclusion that my money is best spent elsewhere. I have given them enough chances and each time poor result. None of the other nandos in thr city have this issue. For some reason this location is missing the mark.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
2-5
How Busy?: 
A few tables occupied
Date of Last Visit: 
Friday, December 20, 2019
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
3.5 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

It is disappointing that this Nandos seems to be lacking in service like the others in the city. I am a frequent Nandos customer and I am very concerned that the Perry Barr location staff might need some training. First off I was told on one occasion that I cannot redeem chillis at the till and that it must be done on the website. Confused, I thought this was a new Nandos process where we no longer get to redeem our chillis.

Ryan's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Ryan
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Thursday, November 7, 2019
Time of Day: 
Weekday Dinner
Rating: 
2.88 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
2.5 (Average but needs more peri spice)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

This Nando's is on the One Stop shopping centre complex, which is home to dozens of shops. There is free parking for up to four hours in the 1,000+ spaces - and the centre is right next door to Perry Barr train station.