Bury St. Edmunds

Average Rating: 
3.25 / 5

Staff: 
Average: 5 (1 vote)
Speed: 
Average: 5 (1 vote)
Decoration: 
Average: 5 (1 vote)
Food: 
Average: 5 (1 vote)
Arc Centre
Prospect Row
IP33 3DG
01284 763 754
Halal: 
No
Nearby: 
Located near the town centre so close for access by train (10 min walk from Bury station) and the main bus station (2 min walk). A Cineworld is a very short walk back onto the main road.
Parking: 
The Arc offers a £1.10 evening rate from 6pm to 8am, £1.50 if you pay by RingGo. There's a further multi-storey next to this car park which is £2.50 for all day parking.
Photos submitted by: Ryan
Full Reviews:
Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Thursday, June 16, 2022
Rating: 
2.13 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
1 (Very dirty, nothing on walls, I wanted to leave!)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Service good but that's where it stops.....waiting for a table noticed the wooden discs to the left as your waiting, these are covered in dust and cobwebs which dident very appealing. Food came very quickly and was unbelievable dry and was over cooked which really surprised me......no a good experience at all.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Thursday, March 3, 2022
Time of Day: 
Weekday Dinner
Rating: 
3 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Although the food was nice, staff pleasant, and the atmosphere okay, I was really disappointed with the ordering side of things. I was having problems ordering using the QR code/online format. I queried this with a member of staff who said they may be able to put the order through the till and would ask their manager. On their return they said that the manager said they can't take our order through the till and I was left to go back to my table to middle through and figure it out.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
10-50
How Busy?: 
Almost Full
Date of Last Visit: 
Friday, December 17, 2021
Time of Day: 
Weekday Dinner
Rating: 
4.75 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Alex Walden and Abi Honey were great waiters, very friendly and accommodating

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
10-50
How Busy?: 
Half Full
Date of Last Visit: 
Saturday, November 27, 2021
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

tall worker with gingery hair. I think he said his name was ed owen-stiff. His service was phenomenal. He’s the reason i wills return. (hopefully he’ll be working when i come back) couldn’t of asked for anymore in a waiter.

James RYN's picture
How Helpful?: 
Average: 3.5 (2 votes)
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Tuesday, July 30, 2019
Time of Day: 
Weekday Lunch
Rating: 
2.88 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

The staff were the stand out aspect of this trip, though unfortunately for all the wrong reasons! When we arrived no one greeted us at the door, and so we wandered around looking for a table by ourselves. I caught a Nandoca at the till watching us, but she did nothing, so in the end we went over to order. After ordering, no one came to check on us during the meal, and there were a lot of tables around us with dirty plates all over them.

Ryan's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Wednesday, October 31, 2012
Time of Day: 
Weekday Dinner
Rating: 
3.63 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
2.5 (Average but needs more peri spice)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

This branch is located at the Arc - with a £1.10 evening rate from 6pm to 8am, £1.50 if you pay by RingGo. Located near the town centre so close for access by train (10 min walk) and the main bus station (2 min walk). It's a big car park, and is also used by the Cineworld and other eatery goers on the main road. There's a further multi-storey next to this car park which I think is £2.50 for all day parking.