Croydon - Colonnades - Anonymous Review

Anonymous's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Anonymous (not verified)
Number of Visits: 
2-5
How Busy?: 
A few tables occupied
Date of Last Visit: 
Monday, August 26, 2019
Time of Day: 
Weekday Dinner
Rating: 
1.13 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
1 (Very dirty, nothing on walls, I wanted to leave!)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

The worst Nandos in the UK without any question. Rude staff, food cold and undercooked, corn burnt, portions miniscule. No sign of any visible manager. Duty supervisor (Sara) rude and unprofessional. Staff in kitchen were fighting with each other, kitchen floor filthy, food arrived stone cold and servers were even ruder. Truly a branch that needs an unannounced visit from a regional manager.

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