Dublin - St Andrews Street - Anonymous Review

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
5-10
How Busy?: 
Almost Full
Time of Day: 
Weekend Lunch
Date of Last Visit: 
Sunday, October 15, 2023
Rating: 
3.13 / 5
Friendliness of Staff: 
2 (Quite rude, ignored me as they walked past)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Additional Comments - This will make you stand out in the competition! Unique aspects? Student discounts? Parking tips?: 

Just some comments:

My food was 50 + minutes delayed and the manager was NOT very cooperative and insisted that although I showed receipts, I hadn’t ordered my food. He then allowed me to get the chicken that I had ordered but refused to give me the sides I had purchased for €4.

I don’t get why the manager didn’t accept my payment, I showed receipts and my order confirmation. I would like to add my friends meal came about 35 ish minutes into our meal and he ordered 10 minutes after me.

The food was good, I had a limited budget so I ordered small but still not bad.

What I don’t understand is the lack of cooperation from the manager, the other staff were very friendly and asked him many times where my food was and even provided us with complimentary drinks for the delay.

Overall: (4/10)

Add new comment

(If you're a human, don't change the following field)
Your first name.
(If you're a human, don't change the following field)
Your first name.
(If you're a human, don't change the following field)
Your first name.

Plain text

  • Web page addresses and e-mail addresses turn into links automatically.
  • Lines and paragraphs break automatically.
CAPTCHA
This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.