Edinburgh - Straiton Park - Anonymous Review

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How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
5-10
How Busy?: 
Almost Full
Date of Last Visit: 
Wednesday, October 31, 2018
Time of Day: 
Weekday Dinner
Rating: 
4.13 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I ate at Nando’s this evening and had a wonderful meal with my partner, all the food we ordered was perfect just how we always love our Nando’s. We also witnessed when we were in a very rude member of the public being very abrupt toward staff because her food wasn’t ready. I felt quite annoyed about the whole situation enough to come and leave a review, for your straiton branch staff dealt with the very rude customer extremely well and I applaud them for there efforts and I was not the only member of the public to be annoyed by this, as she finished giving unnecessary remarks to your staff she was also shouted at by other customers to leave and to shut up. The staff held there own in a very professional manner dealing with such a horrible member of the public so all that’s left to say is great job, great food and keep up the good work.
Thanks.

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