Hull - Princes Quay

Average Rating: 
3.69 / 5

Staff: 
Average: 3.7 (3 votes)
Speed: 
Average: 3 (1 vote)
Decoration: 
Average: 2.5 (2 votes)
Food: 
Average: 3.3 (3 votes)
Princes Quay Shopping Centre
U1 3UJ
01482 219447
Nearby: 
Parking: 
Gallery
Photos submitted by: Elliott
Photos submitted by: Ryan
Full Reviews:
Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Tuesday, December 24, 2024
Time of Day: 
Weekday Dinner
Rating: 
2 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Asked to leave for daring to challenge the fact that my food had not been received by their order system despite proof of order receipt. No threats or language was used, however, the manager doesn't like to be told that the service is substandard. Weak manager with very poor customer service skills. ### plenty of other restaurants!

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Saturday, October 21, 2023
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Danielle was very helpful with trying to work the app and also made our visit very welcoming.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Tuesday, April 4, 2023
Time of Day: 
Weekday Dinner
Rating: 
2 / 5
Friendliness of Staff: 
2 (Quite rude, ignored me as they walked past)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
1 (Inedible - Is that blood?! Send it back!)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Despite being half empty and I mean that was told an hour wait for a table, can’t rate the food as never got to eat. Shame

Anonymous's picture
How Helpful?: 
Average: 1 (1 vote)
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
25+ minute wait - come on Nando's!
Date of Last Visit: 
Wednesday, March 8, 2023
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
2 / 5
Friendliness of Staff: 
2 (Quite rude, ignored me as they walked past)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
2 (An old Nando's, needs some investment)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Awful

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
2-5
How Busy?: 
A few tables occupied
Date of Last Visit: 
Friday, February 24, 2023
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
1 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
1 (Inedible - Is that blood?! Send it back!)
Decoration & Cleanliness: 
1 (Very dirty, nothing on walls, I wanted to leave!)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Wanted to eat at this branch of Nandos' this evening with my husband. When we arrived at 5.35pm the restaurant was virtually empty but we were told we couldn't have a table for 45 minutes because they had a 'booking' for 55 people. Nando's company policy is not to take bookings so not sure why it was ok on this occasion. Diabolical customer service so we are elsewhere instead.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
10-50
How Busy?: 
Almost Full
Date of Last Visit: 
Wednesday, May 22, 2019
Time of Day: 
Weekday Dinner
Rating: 
4.5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Shoutout to Liv Westcott for outstanding service!

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
10-50
How Busy?: 
Almost Full
Date of Last Visit: 
Wednesday, May 22, 2019
Time of Day: 
Weekday Dinner
Rating: 
4.5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Shoutout to Liv Westcott for outstanding service!

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Monday, June 13, 2016
Time of Day: 
Weekday Lunch
Rating: 
4.63 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Chicken burger 2 sides and wrap speedy service with friendly staff the irish guy served us think name was Mark very friendly definitely be back again

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
10-50
How Busy?: 
Half Full
Date of Last Visit: 
Saturday, February 13, 2016
Time of Day: 
Weekend Lunch
Rating: 
3.38 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
2.5 (Average but needs more peri spice)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Good service and food however slightly overpriced maybe or larger portions. I love the decor in this restaurant, it just looks great.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
10 - 25 minute wait
Date of Last Visit: 
Friday, January 2, 2015
Time of Day: 
Weekday Dinner
Rating: 
4.5 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Considering it was fairly busy and not alot of team members, the atomspher and service was great.
When we walked in we was told there was a wait which was fine.
Told food would be longer than normal however we waitied an acceptable time and it tasted as good as ever!

So thank you!

Anonymous's picture
How Helpful?: 
Average: 1 (1 vote)
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Saturday, June 28, 2014
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
4.25 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I are a chicken wrap and my partner a burger, however mine came with chilli jam in it which I never I asked for. The manager took it straight back and made me a fresh one and also gave my partner a free beer. Nice food, pleasant staff. Went out his way to accommodate us.

Sammie Kay's picture
How Helpful?: 
Average: 4 (1 vote)
Author: 
Sammie Kay
Number of Visits: 
10-50
How Busy?: 
Almost Full
Date of Last Visit: 
Sunday, March 30, 2014
Time of Day: 
Weekday Dinner
Rating: 
4.13 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

this is the second branch in my hometown.... its not as good as the other one for service but it has an outdoor seating area which looks out onto the old prices dock, this is nice in the summer if you like to dine "a la carte"

we've never had to wait long for our food and the staff always seem friendly, although not as much as the other branch!

this seems to be the quieter of the two!

Elliott's picture
How Helpful?: 
Average: 5 (2 votes)
Author: 
Elliott
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Saturday, March 15, 2014
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
3.75 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Entered this Nandos and was greeted with a victorious welcome. The resturaunt isn't big, but is just big enough. The food arrived within 15 minutes of ordering, and was of a good quality. I ordered chicken breast fillet burger with chips and garlic bread. The breast was succulent, with warm chips and soft garlic bread. There wasn't as much Peri-Peri on as I would normally expect, but nether the less, the peri peri was noticeable, and overall a good meal.

LawVS's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
LawVS
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Sunday, March 18, 2012
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
4 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Bright and maintained the Nando's decor quite well. The layout was well executed and I didn't feel cramped at all. Airy atmosphere led to an overall enjoyable time. Close proximity to the frozen yogurt machine! :)

Ryan's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Ryan
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Friday, February 10, 2012
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
4.5 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

As with St Stephen's, this branch is also right in the middle of the City Centre at the Princes Quay shopping centre. Very easy to get to and this also has its own car park, which is well sign-posted, and is very reasonably priced: Up to 2 hours is only £1.90 and parking after 6pm is only £1. The car park closes at Midnight though and, unlike St Stephen's, I don't think you can get the parking validated (I could be wrong though).

annebla's picture
How Helpful?: 
No votes yet
Author: 
annebla
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Wednesday, December 28, 2011
Time of Day: 
Mid-afternoon or late evening
Rating: 
3 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
2 (15 - 25 mins - Where is the food? Might have asked a staff member)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Due to the Nando's being in a shopping centre the parking is a good rate and it means shops and also a cinema in the same complex.
The think the staff could have been a bit more pleasant and quicker. I also found the tables were very close together which made me feel slightly uncomfortable having people squeeze past and having to keep moving my chair for people.

Archive's picture
How Helpful?: 
Average: 3 (1 vote)
Author: 
Archive
Number of Visits: 
50+
How Busy?: 
Up to 10 minute wait
Date of Last Visit: 
Wednesday, December 14, 2011
Time of Day: 
Weekday Dinner
Rating: 
3.88 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
3.5 (Average but with lots of peri-spice)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

The restaurant is new and quirky, art on the wall great, love the booths.

Right in the shopping centre next to the car park, tesco and the cinema! perfect for after cinema meals or quick bite whilst out shopping!

One superb quirky male member of staff, always happy and friendly, remembers regulars! excellent.