Kilburn - Anonymous Review

Anonymous's picture
How Helpful?: 
Average: 4 (1 vote)
Author: 
Anonymous (not verified)
Number of Visits: 
10-50
How Busy?: 
Almost Full
Date of Last Visit: 
Sunday, December 6, 2015
Time of Day: 
Mid-afternoon or late evening
Rating: 
4.75 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

We were served by Matt who immediately greeted us and made us very welcome. The staff and the managers are all very friendly and that is the reason why we visit it so frequently.
Today we asked about our amassed chilliest on our loyalty card and he very happily looked it up on the system, took our order and nothing was too much trouble. The customer service is exceptional and the smile goes a long way to make us happy the we are getting the best customer recognition.
Very well done and hope that you carry on being polite and courteous.
Thank you for a very pleasant experience.

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