Kilburn

went to nandos yesterday with my family,we were a group of 7 adults and 3 kids,we just came literally just like 1 minute ago and this lady long braided hair welcomed us but she asked me immediately if how many are us then i said we were 7 adults and 3 kids, and we went to our table,i haven't even removed my jacket nor sit down for a while and she was just rushing me what to order,or do we know what are we ordering,and i said lets wait for the others as they're still outside,i haven't even hav

Zab was great- I had a collection and he had it ready in a jiffy!

Came in for some dinner with a friend today after a busy clinic and I must say the quality of the food and service was second to none. A member of staff that stood out was Magdalena, was very helpful and attentive. Made sure we were both settled and the food was okay. Will definitely visit again!

I come here almost every Tuesday and Wednesday and the staff are always lovely

PERI BRO!!!

We were served by Matt who immediately greeted us and made us very welcome. The staff and the managers are all very friendly and that is the reason why we visit it so frequently.
Today we asked about our amassed chilliest on our loyalty card and he very happily looked it up on the system, took our order and nothing was too much trouble. The customer service is exceptional and the smile goes a long way to make us happy the we are getting the best customer recognition.

This is the most disappointing Nando's experience I have had, and even more disappointing as it was a RYN reviewer event which are meant to be fun and enjoyable!

Arrived and I should have seen this as a sign, as the Nandoca on the door had no idea who 'the group' were or that we were all coming, so I just walked past and sat myself down as I noticed some others had already arrived.

All in all, pretty good. Staff handled the fact there were a lot of us pretty well (and even asked for names to go with orders to make sure they went to the right person which is something most restaurants that host a RYN event should do). Was impressed at how quickly the food came given that they must have taken 25-30 orders in a short space of time. Food was good, chicken neither over nor undercooked; chips fresh with a generous helping of peri-peri salt.

Got there about 7.. and wow it was brighter compared to the last time I was in there. A lot of fresh new lights, a zig zag pattern of colours all around the branch and some fuzzy hanging things up on the raised bit at the back but it's a distraction.

Not a store I enjoyed. Whilst well served by public transport it's not in the nicest area though the store looks impressive from outside it's quite standard on the inside.

I have always hated this branch and they never fail to disappoint.

Half an hour plus wait for a warm quarter chicken and mash when there's no one in the restaurant? Gimme a break and your customer service is so lacking unless it was invisible? No where to charge a phone and the toilets are disgusting too. Exposed straws which is unhygienic and a dark passage to the toilets which is dangerous. Needs a total re do, and the staff.

So, onto my third burger and chips and I decided on a bit of a walk up to Kilburn. It's a bit of a dive, but with all these takeaways and pound shops, Nando's stands out as a high-class joint.

It's only a few minutes walk from Kilburn tube stop and just round the corner from Brondesbury Overground stop.

Unhappy that this branch has become Halal. I do not agree with how Halal meat is slaughtered and I am unhappy that I have no choice in the matter. If I was in a Muslim country this would not be the case and my rights would not be taken into account at all. I do not have a problem with there being a Halal option but please do not take away my right to chose by ONLY serving only Halal meat. I do not like having religious beliefs forced upon me and as this is the UK this should not be the case.

My memories of Kilburn Nando's are that it is distinctly average, and I only made this visit to appease the needs of my fellow co-founder.

Average, free parking in evenings though.