Leeds - Cardigan Fields - Anonymous Review

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How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
5-10
How Busy?: 
A few tables occupied
Date of Last Visit: 
Thursday, August 5, 2021
Time of Day: 
Mid-afternoon or late evening
Rating: 
2.38 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Frozen peas and very rude staff. I received frozen peas then told to eat the rest of my food and eat my peas later. Then squished all the peas on my plate laughed and walked away. I approached the bar obviously not happy the way I’ve been treat and told to sit back down till off the manager lee has time to sort it out. Both terrible costumer service and very rude. Still didn’t want to solve the situation. All he was concerned about is the girl been 16 who served me and told me the way she acted was because of her age. All should be trained on there customer service regardless off the age. Managers should be setting an example.

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