Leicester - Freemans Park

All staff were outstanding other than the management! I was absolutely appalled by the way in which the management treated and spoke to the staff. This is not the first time I have witnessed this or somebody I have known witness this and seems to be a common occurrence. Management seems to have changed and certainly not for the better. Will not be returning until change has occurred.

Manager Anne-foomay was lovely and very helpful

Manager Steve is a credit to your store. Excellent customer service even on a busy match day. Please pass this onto him and his team

Parking was free so its a bonus! But it was so so packed and they said it would be a 5-10 min wait but we waited atleast 30 mins for a table and another 30 mins for the food to arrive! But it was still SO tasty - except the peri chips which were cold but as soon as we told a waiter he brought us new ones asap which was super sweet! Its friendly and the ambience was lovley with music and chatting :)

To say the experience of my visit was appalling does not give it justice.....awful staff, awful manager, mediocre food.
Staff could not care less, we cleared our own table. Took 20 minutes to bring a child's ice lolly, yoghurt machine broken.
Very quiet and so many staff on just chatting to each other and taking absolutely no notice of the customers. We watched two parties walk out after standing & being ignored...

As far as nando's go this one was wack bang in the middle. Average as they come. Granted it was a match day and they were absolutely Aaron Ramseyed a lot can be forgiven. However a few things really stood out as poor to me.

1. The lack of knives. With 2 to share between 6 it wasn't ideal.
2. The burning of haloumi. Delicious cheese normally but a burnt piece not pleasant.
3. The lack of sauces. I love my dipping sauces and they seemed to be just less than normal.

Was so busy due to Leicester FC game at the same time.
Had to take wait 20 mins for table and 45 mins for food
Ample parking, big restaurant, friendly people

Excellent, as always.
Mango and Lime breast quarters, chips, etc, just as we like them.
Great atmosphere created by great staff who care about what they do.
Thoroughly recommended.

Absolutely love nandos to eat in or take away!! Take away service is just as good and quick as eating in! Always fresh hot and so tasty! I need a nandos now!!

Great as always.

For other info see my previous review.

Superb - as always at Freeman's Park.

The frozen yogurt machine, which for me is an essential at Nando's, was broken after only 1 trip. The staff did the best they could though which was a plus sign.

We were in a big group and so therefore relegated to the high stools which for some were not comfortable and resulted in some discomfort whilst partaking of their peri-peri fix; would've been nice to have some proper tables.

The staff were amazing. My sister had a baby that may have needed to be breastfed so we specified for a booth and the staff were very understanding. We had to wait a few minutes for one to become available but they made us feel comfortable whilst we waited. The food came super quickly and was perfect as usual. The chicken was nice and juicy, the perfect temperature. The chips were crispy and fluffy and the mash was super creamy, just how we love it!