Friendliness of Staff:
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service:
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food:
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness:
4 (Very clean, newly furnished, impressive artwork and lighting)
Extremely busy on arrival due to unusually busy cinema next door. Welcomed by efficient staff member who apologised in advance for anticipated wait. Multiple staff working hard to clean tables and do turnaround while so busy. Staff underpromised and over delivered working hard to make us comfortable.