Friendliness of Staff:
2 (Quite rude, ignored me as they walked past)
Speed of Service:
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food:
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness:
3 (Standard Nando's, nothing bad, nothing exceptional)
I currently study in the US, and one of my "must-do's" when I return to Penang is an annual visit to a Nando's. I've been to this Nando's more than 10 times in the past years but I've only ever went during lunchtime.