Manchester - The Chill Factore - Anonymous Review

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
50+
How Busy?: 
25+ minute wait - come on Nando's!
Date of Last Visit: 
Saturday, December 18, 2021
Time of Day: 
Mid-afternoon or late evening
Rating: 
4.25 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I visit this Nando’s weekly. The staff are very friendly and try hard.
Erin was very helpful clearing up a few issues and listened to my feedback carefully and she stood out from the rest of the staff. There was also another lady but unfortunately I can’t member name.
The only gripe I have is the fact that after I’ve been skiing for two hours the last thing I want to do is wait 45 minutes for a table. Nando’s should be offering skiers The chance to pre-book the table on entry to the venue even if they left a deposit. Skier should get priority.
Also when we first went to visit Nando’s after buying a membership for a 100 each for the chil factor we were told we get 30% off that was what we was sold on the website this is not the case and it’s now been removed after I showed them on the system I was sold this by the chill factor.
Nobody has taken responsibility for this and I was upset as I go to that Nandi weekly. That was the only reason I took out the membership and I feel it was miss sold to me.
Lindsey cowell

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