Manchester - Trafford Centre - Archive Review

Archive's picture
How Helpful?: 
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Number of Visits: 
Date of Last Visit: 
Tuesday, April 12, 2011
3.25 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Trafford centre nandos is by far my favourite store. The staff are lovely, very friendly and me and my friends are often recognised. The food is mostly always good. It is an extremely busy store so on the occasions when the food or speed isn't quite up to scratch it is totally understandable why, with staff always willing to rectify the problem. Today however, I decided to get a take away from the store. I was waiting an extremely long time (about 20+ minutes) and the people who ordered take away 5 minutes after me got theirs about 5 minutes before I got mine. The girl finally brought my food over and went through the order, realising at this point that she hadn't put in the perinaise and went to get them, for which I was grateful. When I got home I found that the red pepper dip and both lots of garlic bread were missing. The peri chips had an extremely light sprinkling of the salt on them and my quarter chicken was mainly bone, not much chicken to be found at all. I've never had such a disappointing visit and the fact that both the quality of the food was shocking and that I wasted over a fiver on food that I wasn't given will ensure that I do not visit this store again.

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