Newcastle - The Gate - Anonymous Review

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How Helpful?: 
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Author: 
Anonymous (not verified)
Number of Visits: 
2-5
How Busy?: 
10 - 25 minute wait
Date of Last Visit: 
Saturday, February 3, 2018
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
2.75 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I ordered simply the four boneless chicken thighs while my friend bought the butterfly chicken with two sides. My friends meal came to the table where u was rudely left waiting while noones brought my food to the table. Then eventually someone asked if we were waiting on food, and then went to check on the food. He didn’t come back and tell me what was happening and I was left waiting while my friends food was getting cold in front of me. When the food finally came there was no apology and nobody even checked up on us during the meal to check that everything was alright. Also very rude staff when asking wether a table for two could’ve been booked for later that night.
Very disappointed.

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