Friendliness of Staff:
1 (Rude. Where is the Nando's spirit?)
Speed of Service:
3 (10 - 15 mins - Nando's average)
Quality of Food:
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness:
4 (Very clean, newly furnished, impressive artwork and lighting)
After order took 25 mins to get glasses to obtain drinks. 35 mins wait for food. Husband’s chicken and chips cold. Waitress said she would get manager. Another 15 minute wait for manager by which time we were fed up and asked for money back on husband’s meal as did not want to wait another 35 minutes for meal. We had a 3.1/2 drive home as we had brought our grandchildren up earlier in the day to attend University.