Northampton - Anonymous Review

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How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
5-10
How Busy?: 
Half Full
Date of Last Visit: 
Monday, May 13, 2019
Time of Day: 
Weekday Dinner
Rating: 
2.75 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Really disappointed with the service. Our food was cooked and sitting under the hot plates for 15 minutes. The waiter brought the food over which was cold and I asked for fresh food and commented about it sitting under the hot plates for 15 minutes. The next lot of food took a while to come to us. There was not enough staff on the shift and instead of bringing food out they were taking more food orders and seating more people.

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