O2 Arena - Anonymous Review

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How Helpful?: 
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Author: 
Anonymous (not verified)
Number of Visits: 
2-5
How Busy?: 
Up to 10 minute wait
Date of Last Visit: 
Thursday, March 5, 2020
Time of Day: 
Weekday Dinner
Rating: 
2.38 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I visited the O2 Nando's as I was there for a show, we waited approx. 10 minutes to be seated even though there were empty tables on both floor. The queue to order seamed to take ages although not many people in it 5-6 orders. We then waited 45 minutes for our food, again there was empty tables so not overly busy. When the food did arrive the chicken was VERY dry barely edible, I struggled to swallow some bits without a drink!!
My wife has a Gluten Allergy, for that the staff were excellent and very accommodating to her needs.

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