Oxford - Westgate - Anonymous Review

Anonymous's picture
How Helpful?: 
Average: 1 (1 vote)
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Saturday, February 10, 2018
Time of Day: 
Weekend Lunch
Rating: 
2.13 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Was looking forward to taking my little ones as they love chicken but had one of the most disappointing experiences at a Nandos so far. Arrived just after 11.30am early enough so it wasn’t too busy, only a few tables. Ordered my food by 11.45am. 12.20pm still no food. Had to follow up twice. Said they were waiting for the sides, surely coleslaw, fries, salad and sweet potatoes fries don’t take over 30mins?!!! My chicken thighs were cold, burnt and dry. Not an enjoyable experience at all!

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