Oxford - Westgate - Anonymous Review

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How Helpful?: 
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Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
25+ minute wait - come on Nando's!
Date of Last Visit: 
Wednesday, July 3, 2019
Time of Day: 
Weekday Lunch
Rating: 
2.38 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
3.5 (Average but with lots of peri-spice)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Staff member with blue hair (didnt catch name) was awful! Wasn't managing the door well and when the door wasn't manned and customers started seating themselves, she began rolling her eyes and being visibly aggravated with them to there faces. I saw several customers leave because of her attitude. She was ignoring customers and talking to her friends, probably the rudest employee I've ever encountered anywhere. When we first entered we were told a ten minute wait, however, there were empty tables ready to be cleaned and have people seated at, so in theory there shouldve been no wait, it just seemed to be from laziness of staff or lack there of. Never left a bad review anywhere before now.

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