Point Cook - Sanctuary Lakes - Anonymous Review

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How Helpful?: 
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Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Time of Day: 
Weekday Lunch
Date of Last Visit: 
Wednesday, August 29, 2018
Rating: 
2.63 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Additional Comments - This will make you stand out in the competition! Unique aspects? Student discounts? Parking tips?: 

Ordered a 1/4 chicken meal and after 15 minutes was bought out chicken only and told that the chips would be coming soon. ????? After waiting for 5 minutes asked about the chips was told again my chips would be coming soon. By the time the chips came my chicken was nearly cold. When the chips came they were underdone and not crunchy. Worse meal we've had at Nandos. Will not go there again. Maybe staff should be trained and to,d that when you order a meal you get all of it not half of it!!!

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