Point Cook - Sanctuary Lakes


Average Rating: 
2.81 / 5
AU Australia
Sanctuary Lakes S/C
300 Point Cook Road
3030
03 9394 7012


Parking: 
Nearby: 
Full Reviews:
Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Wednesday, August 29, 2018
Time of Day: 
Weekday Lunch
Rating: 
2.63 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Additional Comments - This will make you stand out in the competition! Unique aspects? Student discounts? Parking tips?: 

Ordered a 1/4 chicken meal and after 15 minutes was bought out chicken only and told that the chips would be coming soon. ????? After waiting for 5 minutes asked about the chips was told again my chips would be coming soon. By the time the chips came my chicken was nearly cold. When the chips came they were underdone and not crunchy. Worse meal we've had at Nandos. Will not go there again.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Wednesday, August 29, 2018
Time of Day: 
Weekday Lunch
Rating: 
2.63 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Additional Comments - This will make you stand out in the competition! Unique aspects? Student discounts? Parking tips?: 

Ordered a 1/4 chicken meal and after 15 minutes was bought out chicken only and told that the chips would be coming soon. ????? After waiting for 5 minutes asked about the chips was told again my chips would be coming soon. By the time the chips came my chicken was nearly cold. When the chips came they were underdone and not crunchy. Worse meal we've had at Nandos. Will not go there again.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
2-5
How Busy?: 
Empty
Date of Last Visit: 
Wednesday, January 24, 2018
Time of Day: 
Weekday Lunch
Rating: 
1.88 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
2.5 (Average but needs more peri spice)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Additional Comments - This will make you stand out in the competition! Unique aspects? Student discounts? Parking tips?: 

I have always wondered why this particular NANDOS in Sanctuary lakes is very quiet with hardly any business until I walked in to make an order. There was only one table occupied and 3 customers were waiting for 15mins at the counter waiting to get served. I asked one of the staff member standing there why he wasn't taking orders (since he was just chatting away to his friend)- he ignored me and continued to chat and asked me to keep waiting.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Sunday, October 9, 2016
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
4.13 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Additional Comments - This will make you stand out in the competition! Unique aspects? Student discounts? Parking tips?: 

friendly service and good food !