Reading - Oracle Centre - Anonymous Review

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How Helpful?: 
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Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
25+ minute wait - come on Nando's!
Date of Last Visit: 
Saturday, September 8, 2018
Time of Day: 
Weekend Lunch
Rating: 
4.38 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

We visited this Nando's for a birthday party and even though the manager couldn't make an official advanced booking, she ensured the staff would be aware and ready and do everything possible to seat us in a timely manner.

We were a large group (approx 16 people) with mostly 7-10 year old kids and they managed to seat and serve us really quickly despite how busy they were.

In addition, the staff serving at the counter were incredibly polite, patient, friendly and helpful; turning what could have been a stressful day into a very enjoyable birthday meal.

Extremely happy with the level of service and commitment shown by the staff. Would definitely recommend this place to anyone wanting to have a children's birthday party!!

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