Richmond - Ellen Hau Review

EHamness's picture
How Helpful?: 
No votes yet
Author: 
EHamness
Number of Visits: 
5-10
How Busy?: 
25+ minute wait - come on Nando's!
Date of Last Visit: 
Friday, November 6, 2015
Rating: 
1.88 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness: 
2 (An old Nando's, needs some investment)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

This is probably the worst nandos that I've been to. The restaurant is small and tables are positioned very close to each other.
There's usually a half hour wait on Fridays for a table or for takeaway. The quality of chicken is poor. Over-cooked and lacking in flavour. Portions are stingy, especially for the price they charge nowadays. The worst if you go for the veggie option of the portobello mushroom and halloumi wrap. In other nandos they give you a generous amount of halloumi, but in Richmond they are thinly sliced and they just fill up the rest of the wrap with lettuce.
I have no choice but to come here to get my Friday nandos fix as it's the only one near my office!

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