Romford - Anonymous Review

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Sunday, June 9, 2024
Time of Day: 
Mid-afternoon or late evening
Rating: 
3 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Lady at the reception who we were told was manager, was very rude to us. She lacks basic manners and etiquette to deal with customers. She gave preference to customers behind us.She treated us as if we are standing in queue for handouts. There was no apologies no remorse. She needs retraining.

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