Friendliness of Staff:
1 (Rude. Where is the Nando's spirit?)
Speed of Service:
3 (10 - 15 mins - Nando's average)
Quality of Food:
1 (Inedible - Is that blood?! Send it back!)
Decoration & Cleanliness:
3 (Standard Nando's, nothing bad, nothing exceptional)
Nando's Banbury. Very poor customer service. I Ordered a chicken breast meal. Received a chicken leg so I sent it back.
I was then presented with a very white/pale/anemic breast of chicken covered in a pale looking sauce. It was lukewarm and had not been grilled.
I asked why the difference in colour to my husband grilled chicken and was told "its because it has just been cooked, can I cook you another one?"