Friendliness of Staff:
4 (Good stuff. Very polite)
Speed of Service:
4 (5 - 10 mins - Some conversation had begun)
Quality of Food:
1.5 (Very disappointing - cold, flavourless, burnt)
Decoration & Cleanliness:
4 (Very clean, newly furnished, impressive artwork and lighting)
I had a quarter chicken and chips, presentation looked nothing like the picture on the counter. it arrived ice cold and smothered in sauce. I asked the waitress to heat it up for me and it returned warm but again smothered in sauce.
I called for the manageress and explained I wasn't happy and I wanted to leave because the meal looked disgusting and I had lost my appetite. She convinced me to stay and she would cook another one up for me.