Southend - zanrafel Review

zanrafel's picture
How Helpful?: 
No votes yet
Author: 
zanrafel
Number of Visits: 
This was my first visit
How Busy?: 
10 - 25 minute wait
Date of Last Visit: 
Tuesday, June 14, 2011
Time of Day: 
Weekday Lunch
Rating: 
2.5 / 5
Friendliness of Staff: 
2 (Quite rude, ignored me as they walked past)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
2 (An old Nando's, needs some investment)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Although this was a standard nandos, it was noticeably less friendly than usual. First problem was the till server, she practically ignored me throughout my order, only words she muttered were, "put your card in the machine" whilst looking as if she wanted to punch me in the face. Second problem were the toilets, could have done with a clean and some locks which actually worked.
There were however some redeeming features to this rather less than average Nandos facility, there were two drinks machine on the one and only floor of the restaurant, this was a treat as I did not have to weave my way around 20 + tables with 3 drinks in tow. The food was also good, was noticeably more peri peri / chips in general occupying my plate.

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