Southend

Average Rating: 
3.55 / 5

Staff: 
Average: 5 (2 votes)
Speed: 
Average: 5 (2 votes)
Decoration: 
Average: 4.5 (2 votes)
Food: 
Average: 5 (2 votes)
24-26 London Road
SS1 1NT
01702 341872
Nearby: 
Parking: 
Gallery
Photos submitted by: Pompey Ranger
Full Reviews:
Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
10-50
How Busy?: 
Half Full
Date of Last Visit: 
Friday, August 10, 2018
Time of Day: 
Weekday Lunch
Rating: 
2.5 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I visit every Friday early evening to avoid the rush and get the sharing meal platter for myself and my son. The poor customer service today I have a group of 5 workers eating there food which they ordered after myself and got there food 15 minutes before and other staff members continuously visiting the table and chatting very loud about unhappy shifts. Very very poor

James RYN's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
James RYN
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Sunday, September 10, 2017
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
4.5 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

A rainy (and unseasonably cold) September evening in Southend, and having just landed from Majorca at the local airport, we needed some spice to help us feel better about the return to reality.

The Nandos' is on a high street, and parking was easy to find outside on a Sunday evening. I'm guessing it would be more difficult during the day though, since it all looked like pay and display.

Anonymous's picture
How Helpful?: 
No votes yet
Author: 
Anonymous (not verified)
Number of Visits: 
2-5
How Busy?: 
Almost Full
Date of Last Visit: 
Friday, December 23, 2016
Time of Day: 
Weekday Dinner
Rating: 
3.88 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

nice service one girl she told me her name I forget I thing is glady skinny italian and Francis very Happy boy I want this boy in my store he have good energy he know how to make a customer like Family see you soon thanks guys

Gerry Louis's picture
How Helpful?: 
No votes yet
Author: 
Gerry Louis
Number of Visits: 
This was my first visit
How Busy?: 
10 - 25 minute wait
Date of Last Visit: 
Sunday, May 8, 2016
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
2.13 / 5
Friendliness of Staff: 
2 (Quite rude, ignored me as they walked past)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
3.5 (Average but with lots of peri-spice)
Decoration & Cleanliness: 
2 (An old Nando's, needs some investment)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Got there just after 7pm after a 20 minute walk from the beach. We were greeted almost straight away but were told it would be a 15-20 minute wait. I asked if we could sit at table six in the window which was not allocated. I was ignored and we had to wait for a table. 10 minutes later we were given table 11, two tables away from six to which we saw a couple being given that table who entered the restaurant after we did.

Cm Caz Caroline Tokes's picture
How Helpful?: 
No votes yet
Author: 
Cm Caz Caroline...
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Wednesday, May 6, 2015
Time of Day: 
Weekday Lunch
Rating: 
4.75 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Chicken Butterfly it was so lovely & followed that with Caramel Cheesecake with double cream it was a lovely birthday treat for myself. Easy to get to by public transport will deff be going again

Pompey Ranger's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Pompey Ranger
Number of Visits: 
This was my first visit
How Busy?: 
A few tables occupied
Date of Last Visit: 
Sunday, May 18, 2014
Time of Day: 
Weekend Lunch
Rating: 
3.38 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
2.5 (Average but needs more peri spice)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

This store was nightmare to get to as was a sunny bank holiday Sunday and I spent 45 minutes in gridlock getting into Southend on sea as everyone from the whole of Essex seemed to trying to get to the seafront. Being in the town centre it wasn't so rammed, in fact I was surprised how quiet the street was outside.

Ryan's picture
How Helpful?: 
No votes yet
Author: 
Ryan
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Thursday, March 29, 2012
Time of Day: 
Weekday Lunch
Rating: 
4.25 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
5 (Under 5 mins - I had only just got back with my cutlery and sauce)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Oh I do like to be beside the seaside! A baking hot Thursday, so what better way to cool down then get some extra hot peri-peri?

Archive's picture
How Helpful?: 
No votes yet
Author: 
Archive
Number of Visits: 
50+
How Busy?: 
Up to 10 minute wait
Date of Last Visit: 
Thursday, March 1, 2012
Time of Day: 
Weekday Dinner
Rating: 
4.5 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

right in town so near all other shops, cinema etc.
qucik with food.
although sometime you have to wait for a table for a little while, by far my favourite nandos!! its worth the wait!

Archive's picture
How Helpful?: 
No votes yet
Author: 
Archive
Number of Visits: 
This was my first visit
How Busy?: 
Empty
Date of Last Visit: 
Wednesday, February 1, 2012
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
1.75 / 5
Friendliness of Staff: 
1 (Rude. Where is the Nando's spirit?)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
3 (Standard Nando's, nothing bad, nothing exceptional)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Welcoming service was poor, the table was so sticky your arms could stick to it! The meals were poor, seemed quite rushed, came out staggered. Final meal arrived almost 20-25 mins AFTER the 4 before, arrogant and argumentative manager. What an awful meal, will not recommend nor revisit EVER!

Archive's picture
How Helpful?: 
No votes yet
Author: 
Archive
Number of Visits: 
50+
How Busy?: 
Almost Full
Date of Last Visit: 
Friday, November 25, 2011
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
4.75 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
5 (Nando's fit for a King - The very best (Please tell us why)!
Decoration & Cleanliness: 
5 (An exceptional Nando's! (Please tell us why) )
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

I go to Nandos at least once a week. I love it so much, it's the best meal out with my girls ever!
It's superb value for money and I can never wait to go next!
The food it just gorgeous! The chips are always so fresh and the chicken just, mmmm! Its scrumalishcious- if thats even a word!

Archive's picture
How Helpful?: 
No votes yet
Author: 
Archive
Number of Visits: 
5-10
How Busy?: 
Almost Full
Date of Last Visit: 
Saturday, August 13, 2011
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
3.75 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
3 (Average - just as you would expect)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Prior to visiting this Nandos we had been looking at the Rate YOUR Nando's site, and this Southend branch had received 2.5. We had been a handful of times before, and once they had run out of chicken completely before 9pm, but other times the meals had been above average, so a varying quality in meals could be why there is mixed reviews.

zanrafel's picture
How Helpful?: 
No votes yet
Author: 
zanrafel
Number of Visits: 
This was my first visit
How Busy?: 
10 - 25 minute wait
Date of Last Visit: 
Tuesday, June 14, 2011
Time of Day: 
Weekday Lunch
Rating: 
2.5 / 5
Friendliness of Staff: 
2 (Quite rude, ignored me as they walked past)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
4 (Above average - noticeably tastier than normal)
Decoration & Cleanliness: 
2 (An old Nando's, needs some investment)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Although this was a standard nandos, it was noticeably less friendly than usual. First problem was the till server, she practically ignored me throughout my order, only words she muttered were, "put your card in the machine" whilst looking as if she wanted to punch me in the face. Second problem were the toilets, could have done with a clean and some locks which actually worked.