Stoke - Eturia Road - Ryan Review

Ryan's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Number of Visits: 
This was my first visit
How Busy?: 
Half Full
Date of Last Visit: 
Monday, August 7, 2017
Time of Day: 
Weekday Dinner
Rating: 
3 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
3 (10 - 15 mins - Nando's average)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our weekly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Goin' up Hanley duck!!

This Nando's is on the other side of the road to the Octagon Retail Park in a new development with a TGI Friday's, Bella Italia and Costa - and has hundreds of free parking spaces. It's just down the road from Festival Leisure, so there's a cinema and bowling alley nearby - and of course Waterworld! Stoke-on-Trent train station is also about 1.5 miles walk away.

Arrived here on a Monday evening at about 6:30pm and it's still relatively new and was pretty quiet - only half full. There are some tables outside, but you'd be staring out to a big car park... As you enter there is a metal separator between the entrance and seated waiting area which leads you up to the tills - and the rest of the restaurant. Inside it's very open and fresh and has plenty of six-seater yellow leather booths and tables, catering for larger crowds well it seems. The till area and serving hatch are made up from stylised bricks with artwork on them. The lighting is quite funky with the stand out thing being these sort of brightly coloured bicycle tyres with light bulbs in the middle. The toilets were spotless, clad in dark green tiles and a bright red sink. All very nice and clean.

There were five of us and the food all came together, in just under 15 minutes. It was rather disappointing for me... I had half a chicken, chips and rice - and the chicken portion was quite small - particularly the breast which had barely any meat on it and the meat that was on it was very dry. The leg was quite badly burnt too - far more than just a nice bit of charring. The chip and rice portion were both average size - certainly no mound of food - and these were cooked fine.

Staff were all pleasant as most Stokies are, but doing as expected.

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