Swindon - Orbital - Anonymous Review

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How Helpful?: 
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Author: 
Anonymous (not verified)
Number of Visits: 
2-5
How Busy?: 
Half Full
Date of Last Visit: 
Friday, May 13, 2022
Time of Day: 
Weekend Dinner (Inc Friday)
Rating: 
2.25 / 5
Friendliness of Staff: 
3 (Not bad. Did everything I asked of them)
Speed of Service: 
2 (15 - 25 mins - Where's the food? Might have asked a staff member)
Quality of Food: 
2 (Quite disappointing - seems rushed, may have some parts burnt)
Decoration & Cleanliness: 
2 (An old Nando's, needs some investment)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Awful experience.
Waited 25-30 mins for food. Seen lots of food sat on hot plate area for some time.
Chicken was burnt.
Chips were warm(ish) - and some over cooked (burnt).
No forks or napkins for about 20 mins, finally when I mentioned it out loud someone replenished the cutlery and napkins.
Dirty sides and quite dusty.
Multiple Defence Discount codes didn't work, had to order and pay at till in the end.

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