Teesside - Anonymous Review

Anonymous's picture
How Helpful?: 
Average: 5 (1 vote)
Author: 
Anonymous (not verified)
Number of Visits: 
This was my first visit
How Busy?: 
Almost Full
Date of Last Visit: 
Thursday, February 2, 2017
Time of Day: 
Weekday Dinner
Rating: 
3.38 / 5
Friendliness of Staff: 
4 (Good stuff. Very polite)
Speed of Service: 
1 (>25 mins - Asked repeatedly. I need my Nando's)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

Parking fine as weekday evening and most shops shut ot closing. The wait at the tills was really long but not a massive queue just not enough staff helping. there seemed to be some very busy staff and others that weren't. We waited 30 minutes for food! It's supposed to be out within 20 minutes. Food when it did come was lovely but they got the order wrong, we asked for breast but got leg (I'm sure there's a joke somewhere in that comment). Greeter stood right next to our empty plates for 10 minutes + as other staff busy but didn't clear them and it was an hour before closing so nobody coming in to attend. Really great decoration as it's a brand new restaurant and staff were all pretty friendly.

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