Thurrock - Lakeside Retail Park - Anonymous Review

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How Helpful?: 
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Author: 
Anonymous (not verified)
Number of Visits: 
2-5
How Busy?: 
Half Full
Date of Last Visit: 
Tuesday, August 27, 2024
Time of Day: 
Weekday Dinner
Rating: 
4.38 / 5
Friendliness of Staff: 
5 (Wow, I feel incredibly welcome! Recognised if a frequent visitor)
Speed of Service: 
4 (5 - 10 mins - Some conversation had begun)
Quality of Food: 
4.5 (Great - Very tender, piping hot, not at all burnt, dripping in sauce)
Decoration & Cleanliness: 
4 (Very clean, newly furnished, impressive artwork and lighting)
Comments - Stand out in our monthly competition! What did you eat? Unique aspects? Parking/transport tips?: 

The Manager Anton, has been an outstanding staff member, he greeted us warmly and understood my dietary needs perfectly. Anton hand delivered the food to my table minimising chances of cross contaminates, and checked on my family needs to make sure our food was good. After receiving this exceptional service in Nando's, which I can assure is not the standard as my family dine here frequently, I then had my eyes on Anton watching him in the restaurant and was pleasantly surprised to see that he is an incredible hard worker and delivers this exceptional service to all customers. A really outstanding and valuable member to Nando's, thank you for making our dinner really enjoyable. I too run a business and would be over the moon to employ staff on Anton's work ethics. I felt truly complled to write this review because of Anton's great service tonight.

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